Frequently asked questions

It is a civic initiative to redesign how citizens experience the legal system. We start with evidence: real stories from the people the system affects. Those stories reveal the bottlenecks, and the bottlenecks decide what gets redesigned first.

Right now it is an independent civic initiative founded by Mukul. It is not a product pitch and not a waitlist. The work is open, and it is shaped by everyone who contributes their experience.

Because redesigning without evidence produces rules that look good on paper and fail in practice. The delays, costs and confusion people actually face are the blueprint. Real experiences point to problems that insiders often stop noticing.

Anyone. Citizens who faced a legal situation, lawyers and advocates, law students, judges and court staff, police and government officials, startups, corporates and NGOs. Every angle matters, including the people who work inside the system.

They are stored securely and read personally. Responses are studied for patterns: where people get stuck, what it costs them, and what would have prevented it. Those patterns guide which bottleneck the initiative takes on first.

Your name and contact details are never published. Stories may inform the redesign work, but always in a form that does not identify you unless you explicitly agree.

No. Sharing your story is free, and it always will be. The last question in the survey simply asks whether you would value a solution enough to pay for it. That answer helps plan what is realistic to build.

Start by sharing your story in as much detail as you can. As the work grows, there will be more ways to contribute, from reviewing findings to helping design fixes. Detailed, honest responses are the most valuable contribution right now.